Book a Repair
Complete the form below to submit your repair request for your Worx tool. Our service team will review the details and guide you through the next steps.
What the Worx Warranty Covers
The warranty guarantees that your Worx product is free from defects in materials and workmanship. If a defect arises under normal use, Positec will repair or replace the tool free of charge during the warranty period.
What the Worx Warranty Does Not Cover
The warranty does not cover damages or malfunctions resulting from:
- Natural wear and tear of the product, components, or accessories such as cables, blades, belts, brushes and clamping devices.
- Mechanical damage caused by misuse, neglect, or failure to follow the operating manual.
- Overheating, overloading, mechanical stress, or the entry of liquids, insects, or debris.
- Failure caused by power supply non-compliance.
- Repairs made outside an authorized service centre or with non-original parts.
Out of Warranty?
Even if your Worx tool is no longer covered by warranty, our team is still here to help. We recommend contacting us first to discuss repair options, estimated costs, and the best next steps before submitting a booking.
Contact Us First